nüü Catering's concierge team actively monitors all scheduled deliveries. If a delivery is delayed or an item is missing, contact the nüü concierge team immediately through the platform or via nuucatering.com.

The team resolves issues in real time and arranges replacements or credits where applicable. nüü's concierge model is specifically designed to prevent these issues proactively, rather than simply responding to them after they occur.